Privacy policy

INFORMATION ON THE PROCESSING OF PERSONAL DATA pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR)

Premise

This information is provided for the site "https://balancershop.com/" (Site) owned by Pernarcic Alessandro, with headquarters in Via Roma 72 Meolo VE 30020 IT, with VAT no. 04689300277, with tax code PRNLSN91M09H823Q (Data Controller), as Data Controller pursuant to the GDPR.

Purchases on the Site

Upon your submission, your personal data will be processed to allow you to make purchases on the Site.

Registration

The information and data requested in case of registration will be used to allow you both to access the reserved area of ​​the Site and to use the online services offered by the Data Controller to registered users.

Marketing

With your consent, the Data Controller may process the personal data you have provided in order to send you advertising material and / or newsletters relating to its own or third party products.

Profiling

Subject to your consent, the Data Controller may process your personal data for profiling purposes, i.e. for the analysis of your consumption choices by revealing the type and frequency of purchases made by you, in order to send you advertising material and / or newsletters relating to own or third party products of your specific interest.

Soft spamming

The Data Controller may use, for the direct sale of the products offered for sale through the Site, the e-mail coordinates provided by you in the context of a purchase on the Site, even without your consent, as long as it is a product similar to that of the previous sale (so-called soft spamming). However, you can refuse this treatment at any time by communicating your opposition to the Data Controller.
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In compliance with the GDPR, we hereby intend to inform you that the Data Controller will process your personal data under the following conditions.

Art. 1. Purpose and legal basis of the processing. Mandatory or optional conferment. Consequences of refusal to process.

The processing of personal data is aimed at achieving the following purposes:
to. to allow registration on the Site and access the services reserved for registered users as well as to allow compliance with the obligations deriving from the law or regulations in force, in particular, in the administrative, accounting and public safety fields. The legal basis of the processing is the need of the Data Controller to carry out pre-contractual measures adopted at the request of the interested party or to fulfill a legal obligation;
b. in the case of placing an online purchase order, to allow the conclusion of the purchase contract and the correct execution of the operations connected to it (and, if necessary according to sector legislation, to fulfill tax obligations). The legal basis of the processing is the obligation of the Data Controller to execute the contract with the interested party or to fulfill legal obligations;
c. limited to the e-mail coordinates provided by you in the context of a purchase through the Site, to allow the direct offer by the Data Controller of similar products (so-called soft spamming), provided that you do not object to such processing in the manner provided for by this information. The legal basis of the processing is the legitimate interest of the Data Controller to send this type of communication. This legitimate interest can be considered equivalent to the interested party's interest in receiving "soft-spam" communications;
d. subject to your consent, for sending newsletters and for carrying out market surveys, also aimed at assessing the degree of user satisfaction, and sending advertising material relating to products of the Data Controller and / or third parties , by means of systems such as email (marketing purposes); subject to your consent, for the processing of your commercial profile, through the detection and processing of your choices and purchasing habits, in order both to monitor the degree of customer satisfaction and to send you advertising material relating to the products of the Data Controller and / or third parties, of your specific interest, by means of systems such as email (profiling purposes). The legal basis of the processing is the consent of the interested party;
And. to respond to your requests through the customer care service. The provision is optional, but your refusal will make it impossible for the Data Controller to answer your questions through this service. The legal basis of the processing is the legitimate interest of the Data Controller to follow up on the user's requests. This legitimate interest is equivalent to the user's interest in receiving responses to communications sent to the Data Controller;
f. to respond by email to your requests. The provision is optional, but your refusal will make it impossible for the Data Controller to respond to your requests. The legal basis of the processing is the legitimate interest of the Data Controller to respond to user requests. This legitimate interest is equivalent to the user's interest in receiving responses to communications sent to the Data Controller.
The provision of data for the purposes referred to in points a) and b) is purely optional. However, since this processing is necessary to make a purchase on the Site, your refusal to provide the data in question will make it impossible to make such a purchase through the Site.
The consent to the processing of your data for marketing and profiling purposes is purely optional. Failure to consent will only imply the consequences described below.
Failure to consent to the processing of data for marketing purposes will make it impossible for you to receive advertising material relating to the products of the Data Controller and / or third parties as well as the impossibility for the Data Controller to carry out market surveys, including direct ones. to evaluate the degree of user satisfaction, as well as to send you newsletters.
Failure to consent to the processing of your personal data for profiling purposes will make it impossible for the Data Controller to process your commercial profile, by detecting your choices and purchasing habits as well as sending you advertising material relating to the Controller's products. of the Treatment and / or of third parties, of your specific interest.
Without prejudice to the foregoing, it is understood that the Data Controller may in any case use your personal data for the sole purpose of correctly fulfilling the obligations established by the laws in force and the obligations deriving from the contractual relationships in place between you and the Data Controller.
If you have registered on the Site, you may in any case change your consent for the purposes described above at any time by accessing your personal page.
We remind you that you can oppose the processing of your personal data also through the appropriate link at the bottom of any email with promotional content sent by the Data Controller.

Payment card data

To make a payment through one of the payment cards offered on the Site, the user must enter the confidential data of the payment card directly on a page that will communicate through a secure encryption protocol with the payment service provider (who will act as autonomous data controller), without passing through the server of the Data Controller who, therefore, will not process such data in any way. The data will be acquired in encrypted format.
In execution of the legal obligations provided for by Directive 2015/2366 / (EU) on payment services in the internal market (PSD2), you are informed that, with reference to purchases made on the Site by credit card, among the data necessary for the conclusion of the the purchase process may include the mobile number you have communicated, or other personal data necessary to complete the purchase process. In fact, to allow you to complete the purchase, the payment institution in charge of managing the operation will send you an authentication code, which must be reported by you as part of the purchase process to meet the authentication criteria provided for by the PSD2 (Strong Customer Authentication). The processing of your personal data for these purposes has as its legal basis the fulfillment of legal obligations and not requiring your consent.
With reference to the payment card data, it is specified that the processing of your personal data is necessary to allow the conclusion of the online purchase contract with the Data Controller. Failure to provide these data, therefore, will not allow you to complete the online purchase process.

PayPal

On the Site it is also possible to purchase through the PayPal payment tool. In this case, you will be directed to a page outside the Site, in which you will have to indicate the personal data requested by PayPal - which will act as an independent data controller - to complete the purchase process. Personal data will not pass through the Site server which, therefore, will not process such data in any way. The processing of your personal data is necessary to allow the conclusion of the online purchase contract with the Data Controller. Failure to provide these data, therefore, will not allow you to complete the online purchase process.

Bank transfer

If you choose the bank transfer as a payment instrument, in the presence of any reimbursement hypothesis, the Data Controller will ask you for the bank details needed to prepare the payment.

Particular or judicial data

The Data Controller does not process particular or judicial data.

Public profile

If you have registered on the Site, you will have the opportunity to make your profile public, through which users can view your personal data. You undertake to indemnify the Data Controller from any damage or injury, even potential, that you have suffered from the publication of the personal data published on your profile.

Geolocation

In case of access to the Site, you will be able to receive a notification on your device (fixed and / or mobile) which will give you the possibility to allow or not the identification of the device itself (so-called geo-localization). You can freely allow or refuse this setting, without this having any consequence on the functionality of the Site. You can change the geolocation settings at any time through the settings on your device. The data relating to the position of the device will in no way be collected and / or stored by the Data Controller. The legal basis of the processing consists in the legitimate interest of the Data Controller to provide services relevant to the user's position. This legitimate interest is equal to the user's interest in receiving services that are as relevant as possible to his position.

Art. 2. Processing methods

The processing of your personal data will mainly be carried out with the aid of electronic or automated means, according to the methods and with the tools suitable to guarantee their security and confidentiality in accordance with the GDPR.
The information acquired and the methods of processing will be relevant and not excessive in relation to the type of services rendered. The data will also be managed and protected in environments whose access is under constant control.

Art. 3. Communication and dissemination of data

Your data may be disclosed:
• to all those subjects (including Public Authorities) who have access to personal data by virtue of regulatory or administrative provisions
• to companies or third parties in charge of printing, enveloping, shipping and / or delivery and / or collection of products purchased through the Site
• to post offices, couriers, suppliers (eg drop shipping sales) or freight forwarders in charge of delivering the products purchased through the Site
• to banking institutions and companies that manage the national or international payment circuits through which online payments are made for products purchased through the Site
• to companies, consultants or professionals who may be in charge of the installation, maintenance, updating and, in general, of the management of the hardware and software of the Data Controller or which the latter uses for the provision of its services
• to external companies in charge of sending advertising communications on behalf of the Data Controller
• to the company in charge of carrying out the customer care activity
• to subjects who manage online payment transactions
• to all those public and / or private subjects, natural and / or legal persons (legal, administrative and tax consultancy firms, Judicial Offices, Chambers of Commerce, Chambers and Labor Offices, etc.), if the communication is necessary or functional to the correct fulfillment of the obligations deriving from the law.
The data concerning you will not be disclosed, except in anonymous and aggregate form, for statistical or research purposes.

Art. 4. Data Controller

The Data Controller of personal data can be contacted at the following addresses:
Pernarcic Alessandro Via Roma 72 Meolo VE 30020 IT
Email: info@balancershop.com

Art. 5. Retention of personal data

The user's data will be kept only for the time necessary to guarantee the correct provision of the services offered and in any case within the terms established by the legislation or by the provisions of the Guarantor for the Protection of Personal Data.
In the event of closure of the Site account on the initiative of the user, the data contained therein will be kept for administrative purposes for a period not exceeding 90 days, without prejudice to any specific legal obligations on the conservation of accounting documentation or for public purposes. safety.
In any case, it is understood that personal data will be stored and processed for marketing and profiling purposes for the period of time permitted by law and by the requirements of the Guarantor for the Protection of Personal Data. At the end of this period, the Data Controller may ask the user to renew the consent to the processing of his data for these purposes or to make them anonymous and keep them only for statistical or historical purposes.

Art. 6. Rights of the interested party

Pursuant to art. 13 of the Privacy Regulation, the Data Controller informs you that you have the right to:
• ask the Data Controller to access personal data and to correct or cancel them or limit their processing or to oppose their processing, in addition to the right to data portability
• withdraw the consent at any time without prejudice to the lawfulness of the processing based on the consent given prior to the withdrawal
• propose a complaint to a supervisory authority (eg the Guarantor for the protection of personal data).
The above rights may be exercised with a request addressed without formalities to the Data Controller at the contacts indicated above.

Art. 7. Amendments

The Data Controller reserves the right to make changes to this information at any time, giving appropriate publicity to the users of the Site and guaranteeing in any case an adequate and similar protection of personal data. In order to view any changes, you are invited to regularly consult this information.
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